Hong Kong, 13 June 2019 – Marco Polo Hotels – Hong Kong is proud to have attained a TripAdvisor® Certificate of Excellence for each of its three Hong Kong hotels: Marco Polo Hongkong Hotel, Gateway Hotel and Prince Hotel. As it’s the ninth consecutive year that both Gateway Hotel and Prince Hotel have been awarded the prestigious Certificate of Excellence, both hotels have also been included in the Certificate of Excellence Hall of Fame. The achievements celebrate hospitality businesses that earned great traveller reviews on TripAdvisor over the past year by continually delivering a top-quality customer experience.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travellers and diners on the world’s largest travel platform,” said Neela Pal, Vice President of Brand, TripAdvisor. “This recognition allows us to publicly recognise businesses that are actively taking into account customer feedback to help travellers confidently experience the most highly reviewed places to eat, stay and explore.”
“We are deeply honoured to receive the esteemed TripAdvisor Certificate of Excellence. I would like to offer our sincere thanks to our valued guests of Marco Polo Hongkong Hotel, Gateway Hotel and Prince Hotel for the wonderful reviews and continued support. We would also like to extend our gratitude to our fellow associates for their warm hospitality and service. We will continue to strive for excellence and make every stay with us a top-rated experience,” said Mr Dalip Singh, General Manager of Marco Polo Hotels – Hong Kong.
About Marco Polo Hongkong Hotel
EXPLORE DISCOVER EXPERIENCE
Situated in the heart of Tsim Sha Tsui in Kowloon, the three Marco Polo hotels in Hong Kong (Marco Polo Hongkong Hotel, Gateway Hotel and Prince Hotel), form part of Harbour City – Hong Kong’s largest shopping complex, with more than 450 shops and the world’s leading luxury brands.
The three hotels comprise 1,459 well-appointed guestrooms and suites, equipped with complimentary smartphones and Wi-Fi, plus deluxe amenities. Every Marco Polo hotel befits the new-age traveller, be it business or pleasure, with elegant designs, impeccable service and all the modern comforts.
The three Marco Polo hotels in Hong Kong are part of Wharf Hotels, a wholly-owned subsidiary of The Wharf (Holdings) Ltd, a Hong Kong-listed company with core business interests in property and investments in communications and container-terminal operations.
About Global Hotel Alliance
Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands, bringing together 30 brands with over 550 hotels in 75 countries. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands. GHA’s award-winning loyalty programme, DISCOVERY, provides 14 million members exclusive opportunities to immerse themselves in local cultures wherever they travel. For more information, visit globalhotelalliance.com.
TripAdvisor, the world's largest travel site*, enables travellers to unleash the full potential of every trip. With 760 million reviews and opinions covering the world's largest selection of travel listings worldwide – covering approximately 8.3 million accommodations, airlines, experiences and restaurants – TripAdvisor provides travellers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travellers can find the lowest price on the hotel that's right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world's largest travel community of 490 million average monthly unique visitors**, all looking to get the most out of every trip. TripAdvisor: Know better. Book better. Go better.