FAQs
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What is GHA DISCOVERY and how does it work with Marco Polo Hotels?
GHA DISCOVERY is an award-winning loyalty programme that makes travel unforgettable. It provides 35 million members with recognition, D$ rewards and exclusive experiences across its hotels and partners, both with and without a stay. Marco Polo Hotels is a proud alliance brand of GHA DISCOVERY.
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Does Marco Polo Hotels have partnerships with any airline frequent flyer programmes?
Yes, Marco Polo Hotels partners with several airlines, most notably Cathay Pacific (Asia Miles), Philippine Airlines (Mabuhay Miles) and Singapore Airlines (KrisFlyer), allowing guests to earn 500 airline miles per eligible stay. Please feel free to contact our team for the latest partner list.
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How can I earn airline miles?
To earn airline miles, simply stay at any Marco Polo Hotel at an eligible rate for one or more consecutive nights. Please quote your frequent flyer membership number when making a reservation and present your membership card at check-in. Our team will be happy to assist.
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What is Marco Polo DISCOVERY?
Marco Polo DISCOVERY is designed to reward members with an abundance of benefits at every level. Eligible spend on stays, dining and experiences, with us and across the alliance hotels, count towards your membership tier level. The higher your level, the richer your benefits.
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How do I enrol in the Marco Polo DISCOVERY membership programme?
Join free today and enjoy your rewards and recognition extend to 1,000 hotels across 100 countries under the Global Hotel Alliance (GHA). We look forward to welcoming you.
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What benefits do Marco Polo DISCOVERY members receive when staying at Marco Polo Hotels?
As a Marco Polo DISCOVERY member, when you book directly, you’ll enjoy enhanced recognition, exclusive member rates, and rewards that elevate every stay. Level up your status to unlock greater benefits like room upgrades, early check-in, complimentary breakfast and more. Plus, earn DISCOVERY Dollars (D$) during your stays, redeemable for accommodation, upgrades, dining, and other memorable experiences at 1,000 GHA DISCOVERY hotels worldwide.
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What are the Marco Polo DISCOVERY membership tiers and how do I progress to a higher tier?
Marco Polo DISCOVERY offers four membership levels that members can achieve through eligible nights stayed, brands stayed or eligible spend. Level up your status to unlock greater benefits like room upgrades, early check-in, complimentary breakfast and more. Status and rewards are recognised at 1,000 GHA DISCOVERY hotels across 100 countries. A complete list of programme benefits for each level is shown below: Silver Level: Earn 4% back in D$ (with 12-month expiration), Save 10% or more with Member Rates, Partner benefits, Access to Local Offers, Access to Experiences, Complimentary Wi-Fi. Gold Level (Stay 2 times OR accumulate US$1,000 eligible spending): Earn 5% back in D$ (with 18-month expiration) and all Silver benefits. Platinum Level (Stay 10 nights OR stay at 2 brands OR accumulate US$5,000 eligible spending): Earn 6% back in D$ (with 24-month expiration), plus Late check-out until 3pm, Room upgrade, Welcome Amenity, and all Gold benefits. Titanium Level (Stay 30 nights OR stay at 3 brands OR accumulate US$15,000 eligible spending): Earn 7% back in D$ (with 24-month expiration), plus Early check-in from 11am, Late check-out until 4pm, Double room upgrade, Guaranteed reservations, Brand benefits, Complimentary breakfast, Ability to share Titanium status, and all Platinum benefits. (All benefits are subject to availability).
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How do I earn DISCOVERY Dollars during a stay at Marco Polo Hotels?
DISCOVERY Dollars (D$) are the exclusive rewards currency that you can earn from day one and spend however you like. Earn D$ on every interaction across each of our destinations, from luxurious stays to refined dining and specially curated experiences.
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How do I redeem DISCOVERY Dollars at Marco Polo Hotels?
Spend your D$ as you choose - as payment towards your stay, relaxing spa treatments, dining experiences and specially curated member exclusives. Spend your D$ like cash, with D$ 1 = USD 1, and apply them to your hotel bill at checkout.
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Do my Marco Polo DISCOVERY membership expire?
GHA reserves the right at any time, in its absolute discretion, to terminate the membership of any Member whose account is inactive. We recommend staying or spending with us to keep your account active and enjoy uninterrupted benefits.
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Can I use my Marco Polo DISCOVERY membership benefits across all Marco Polo Hotels properties?
Yes. Marco Polo Hotels is one of GHA DISCOVERY alliance brand. As a valued Marco Polo DISCOVERY member, you enjoy recognition and rewards at 1,000 hotels across 100 countries under the Global Hotel Alliance (GHA).
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How can I review my membership benefits and D$ balance and expiration date?
You can easily log in to Marco Polo DISCOVERY through our official website or download the GHA DISCOVERY App to review your current D$ balance and expiration date.
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Can I transfer my membership status to a family member or travel companion?
Yes, this benefit is available to our Titanium members. Titanium members can share their status with one other person, who will then be entitled to all the stay benefits and rewards offered to Titanium members.
