FAQs

  1. Are children's menus or high chairs available at the restaurant?

    Yes, we are a family-friendly hotel and are pleased to provide both children's menus and high chairs at our restaurants to ensure a comfortable dining experience for our youngest guests.

  2. Are there currently any dining promotions or packages available at Marco Polo Parkside, Beijing, such as festive menus or buy-one-get-one offers?

    Yes, we frequently offer exciting dining promotions and seasonal packages. Please visit the dining section of our hotel website or contact the hotel directly for information on our latest offers.

  3. Can I have food delivered from an external restaurant to my room?

    Yes, you are welcome to have food delivered from external restaurants. For your convenience and security, please meet the delivery driver in the hotel lobby to collect your order.

  4. Can I request a specific table, such as a window seat or a private dining area?

    Yes, you may request a specific table when making your reservation. We will do our very best to accommodate your request based on availability.

  5. Can the restaurants accommodate vegetarian, vegan, halal, or gluten-free dietary requirements?

    Yes, our culinary team is happy to accommodate various dietary requirements, including vegetarian, vegan, and gluten-free options. We recommend contacting us in advance to discuss your specific needs so we can prepare accordingly.

  6. Does the hotel offer an online eShop to pre-order dining, festive items, or set meals for pickup or in-room delivery for my upcoming reservation?

    Yes, our eShop allows you to conveniently pre-order a variety of items. Please visit our hotel website to explore our offerings and make arrangements prior to your stay.

  7. Does the restaurant charge an additional service fee?

    No, our restaurant prices are inclusive, and we do not levy an additional service charge on your bill.

  8. How do I make a restaurant reservation at Marco Polo Parkside, Beijing?

    To make a reservation at our restaurants, you can dial +86 10 5963 6420 or book directly through our official hotel website. Our team will be happy to assist you.

  9. How much does breakfast cost per person, and where is it served?

    Our breakfast is priced at CNY 100 per person and is served at Café Marco, our all-day dining restaurant.

  10. Is breakfast included in my room rate?

    This depends on the specific room package you have booked. You have the option to select a rate that includes breakfast when making your reservation on our website.

  11. Is in-room dining available, and is it offered 24 hours a day?

    Yes, we offer a comprehensive 24-hour in-room dining menu, allowing you to enjoy a delicious meal in the comfort of your room at any time.

  12. On which floor is breakfast served at Marco Polo Parkside, Beijing, and what are the timings?

    Breakfast is served on Level 1 at Café Marco. Timings are from 6:30 AM to 10:00 AM on weekdays (Monday-Friday) and from 6:30 AM to 10:30 AM on weekends (Saturday & Sunday).

  13. What afternoon tea experiences are offered at Marco Polo Parkside, Beijing, and how do I reserve a table?

    We regularly launches seasonal afternoon tea.  To reserve your table, please dial +86 10 5963 6427 or email us at parkside@marcopolohotels.com.

  14. What are the opening hours for each restaurant at Marco Polo Parkside, Beijing?

    Our restaurant operating hours are as follows: Café Marco is open from 6:30 AM to 10:00 PM, and our Lobby Lounge welcomes guests from 8:00 AM to 11:00 PM.

  15. What are the operating hours of the bar at Marco Polo Parkside, Beijing?

    Our Lobby Lounge, which serves as our primary bar, is open for you to enjoy from 8:00 AM to 11:00 PM daily.

  16. What dining venues and restaurants are available at Marco Polo Parkside, Beijing?

    We invite you to experience our distinct dining venues: Café Marco (马哥孛罗咖啡厅) and the Lobby Lounge (大堂酒廊). We also offer 24-hour in-room dining for your convenience.

  17. What is the signature restaurant at Marco Polo Parkside, Beijing and what style of cuisine does it offer?

    Our signature dining venue is Café Marco, which offers a delightful international buffet featuring a wide array of global cuisines to please every palate.