FAQs
Categories
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Are cribs or baby cots available on request?
Yes, we are happy to provide a complimentary baby cot upon request, subject to availability. Please let us know in advance so we can prepare for your family's comfort.
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Are hypoallergenic pillow or bedding options available on request?
No, we do not currently offer hypoallergenic bedding options. However, please feel free to contact our housekeeping team if you have any other preferences we may be able to assist with.
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Can a rollaway or extra bed be added to my room?
Yes, an extra bed can be arranged in most room types for an additional charge. Please contact our reservations team to confirm arrangements for your specific room category.
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Can adjacent or connecting rooms be arranged for families or groups?
While Marco Polo Parkside, Beijing does not have connecting rooms, we will certainly do our best to arrange adjacent rooms for you, subject to availability. Please make this request when booking.
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Do the rooms feature a dedicated workspace or business-friendly setup?
Yes, understanding the needs of our business travelers, each room is equipped with a comfortable work desk and chair, providing a dedicated and productive workspace.
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Does the room include a mini bar, and is there a charge for items used?
Yes, all our guest rooms are equipped with a well-stocked mini bar. A charge will be applied to your account for any items consumed.
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Is daily housekeeping included, and can I customise the schedule to suit my preferences?
Yes, daily housekeeping service is included for all our guests. While we cannot guarantee a specific time, please let our team know your preference and we will do our best to accommodate your schedule.
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Is there a bathtub in the room, or are rooms shower-only?
For your ultimate relaxation, each guest room at Marco Polo Parkside, Beijing is thoughtfully equipped with both a separate bathtub and a shower room.
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Is Wi-Fi complimentary throughout the hotel and in all guest rooms?
Yes, we are pleased to offer complimentary high-speed Wi-Fi access for all our guests, available throughout the entire hotel and in all guest rooms.
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What are the Continental Club hours, and what is served during breakfast, afternoon tea, and evening cocktails?
The Continental Club is open from 6:30 AM to 9:00 PM. We serve a semi-buffet breakfast from 6:30 AM to 10:00 AM, all-day snacks from 10:00 AM to 9:00 PM, and a delightful Happy Hour with cocktails and canapés from 5:00 PM to 7:00 PM.
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What bed sizes are available, and what are the dimensions of king beds, twin beds, and extra beds?
Our rooms feature comfortable King Beds (特大双人床) and Twin Beds (单人床). We also offer extra beds upon request. For specific dimensions, please contact our reservations team who will be happy to assist.
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What is the Continental Club at Marco Polo Parkside, Beijing, and what privileges and benefits does it include?
The Continental Club offers an elevated experience with exclusive privileges, including: daily breakfast, all-day snacks, coffee, and tea; evening cocktails and canapés; express check-in and check-out; complimentary in-room minibar; use of the Continental Club meeting rooms; and laundry, dry cleaning, or pressing of up to three items per stay.
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What is the difference between Superior, Deluxe, and Premier room categories at Marco Polo Parkside, Beijing?
Our different room categories are located on different floors, and each type offers a unique set of benefits and views. We invite you to visit our website or contact our reservations team for specific details to find the perfect room for your stay.
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What room categories and suite types are available at Marco Polo Parkside, Beijing?
We offer a wide range of elegant accommodations, including Superior Rooms (高级客房), Deluxe Rooms (豪华客房), Superior Suites (高级套房), Continental Deluxe Rooms (行政楼层豪华房), Continental Deluxe Suites (行政楼层豪华套房), Special Suites (特色套房), and our luxurious Presidential Suite (总统套房).
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What room categories and suite types are available at Prince Hotel, Hong Kong?
Prince Hotel provides a variety of thoughtfully designed rooms and suites, perfect for both leisure and business travelers. Options include:
[Rooms]
• Superior Room – Plush bedding and premium linens create a serene retreat.
• Deluxe Room – Refined comfort with spacious interiors and restful amenities.
• Premier Room – Located on elevated floors, offering enhanced privacy and calm ambience.
• Premier Harbour View Room – Elegant room with stunning views of Victoria Harbour.
• Superior Connecting Family Room – Ideal for families or groups, with convenient connecting rooms.
• Premier Family Room – Specially designed for families, accommodating up to two adults and two children.
[Suites]
• Superior Suite – Expansive suite with separate bedroom and living room, perfect for relaxation and privacy.
[Continental Club Rooms & Suites] (with exclusive lounge access and concierge service)
• Continental Deluxe Room – Elevated comfort with premium bedding and Continental Club privileges.
• Continental Harbour View Room – Elegant room with harbour views plus exclusive lounge access.
• Continental Superior Suite – Spacious suite with separate living and sleeping areas, enhanced by full Continental Club benefits.
