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FAQs

  1. Are outside food and beverages permitted to be brought into guest rooms?

    Yes, you are welcome to bring outside food and beverages to enjoy in the comfort of your guest room.

  2. Can children accompany parents in the Continental Club at Marco Polo Parkside, Beijing?

    Yes, children are welcome in the Continental Club when accompanied by a parent or guardian. We kindly ask for your consideration of other guests' comfort.

  3. Can I arrange a room decoration for a birthday, anniversary, or special celebration?

    Yes, we would be delighted to help you celebrate a special occasion. Please contact our team in advance to discuss your requirements for room decorations.

  4. Is Marco Polo Parkside, Beijing a pet-friendly hotel?

    No, pets are not permitted on the premises.

  5. Is there a minimum age for guests staying independently without a parent or guardian?

    Yes, guests must be at least 16 years of age to check in and stay independently.

  6. What amenities and facilities are available for families with young children at Marco Polo Parkside, Beijing?

    We are pleased to provide child-sized bathrobes and slippers upon request to make our youngest guests feel special. Baby cots and high chairs are also available.

  7. What is the noise and quiet hours policy at Marco Polo Parkside, Beijing?

    To ensure a peaceful environment for all guests, we observe quiet hours from 10:00 PM to 8:00 AM. Any noisy work within the hotel is restricted to the hours between 8:00 AM and 5:00 PM.

  8. What is the smoking policy at Marco Polo Parkside, Beijing? Are designated smoking areas available?

    In compliance with local regulations, smoking is prohibited in all indoor areas of the hotel, including guest rooms. A designated smoking area is available outdoors, beside the main entrance.