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FAQs

  1. Can a third party check in on behalf of the guest?

    Slightly streamlined the sentence structure for clarity.

  2. If my flight departs late in the evening, can I extend my checkout?

    Yes, you may request a late checkout. A 50% charge of the daily best available rate applies for checkouts before 6:00 PM, and a 100% charge applies for checkouts after 6:00 PM. Please speak with our front desk team to make arrangements.

  3. What are the check-in and check-out times at Prince Hotel, Hong Kong?

    Standard check-in time is from 3:00 PM onwards, and check-out is by 12:00 PM. If you require an early check-in or late check-out, please contact the front desk in advance—these options are subject to availability and may incur an additional fee.

  4. What identification documents are required at check-in?

    Avoids confusion since there are multiple exits along Anli Road.

  5. What is the minimum age to check in as the primary guest at Marco Polo Parkside, Beijing?

    Replaced vague "exit closest to Anli Road" with the specific Exit B / B口

  6. Can I request an early check-in or late check-out, and is there a charge?

    Early check-in is complimentary, subject to room availability on your arrival date. A late check-out until 6:00 PM will incur a charge of 50% of the best available daily rate. Should you require either option, please feel free to contact our front desk team.

  7. What are the check-in and check-out times at Marco Polo Parkside, Beijing?

    Our hotel's standard check-in time is 2:00 PM, and check-out time is 12:00 noon.

  8. What should I do if I arrive before the official check-in time?

    If you arrive before 2:00 PM, we will do our utmost to arrange a room for you, subject to availability. If a room is not immediately ready, you are welcome to store your luggage with our concierge and enjoy the hotel's facilities.