Check-in & Check-out - FAQ - Marco Polo Hotels

Q: Can a third party check in on behalf of the guest?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } No. For security reasons, the registered guest must be present in person and provide a valid ID to complete the check-in procedures.

Q: What is the minimum age to check in as the primary guest at Marco Polo Parkside, Beijing?

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } The minimum age to check in as the primary registered guest is 16 years old.

Can a third party check in on behalf of the guest?

No. For security reasons, the registered guest must be present in person and provide a valid ID to complete the check-in procedures.

If my flight departs late in the evening, can I extend my checkout?

Yes, you may request a late checkout. A 50% charge of the daily best available rate applies for checkouts before 6pm, and a 100% charge applies for checkouts after 6pm. Please speak with our front desk team to make arrangements.

What identification documents are required at check-in?

All guests must present a valid, government-issued ID upon check-in. This can include a National ID card, passport, or a valid travel permit for residents of Hong Kong, Macao, and Taiwan.

What is the minimum age to check in as the primary guest at Marco Polo Parkside, Beijing?

The minimum age to check in as the primary registered guest is 16 years old.

Can I request an early check-in or late check-out, and is there a charge?

Early check-in is complimentary, subject to room availability on your arrival date. A late check-out until 6pm will incur a charge of 50% of the best available daily rate. Should you require either option, please feel free to contact our front desk team.

What are the check-in and check-out times at Marco Polo Parkside, Beijing?

Our hotel's standard check-in time is 2pm, and check-out time is 12 noon.

What should I do if I arrive before the official check-in time?

If you arrive before 2pm, we will do our utmost to arrange a room for you, subject to availability. If a room is not immediately ready, you are welcome to store your luggage with our concierge and enjoy the hotel's facilities.

FAQs