FAQs

  1. Which payment methods and credit cards are accepted at Marco Polo Wuhan?

    We accept major credit cards, including Visa, Mastercard, JCB, and Diners Club, in addition to local mobile payment options.

  2. How long does it take for a deposit or pre-authorisation to be released after checkout?

    Your pre-authorized deposit is released by us immediately upon check-out. The time it takes to reflect in your account depends on your bank's processing time.

  3. Are there room and experience packages that include meals, spa treatments, or activities?

    Yes, we regularly feature different promotional packages across our various booking channels. We invite you to check our website for the latest offers.