FAQs

In compliance with local regulations, smoking is strictly prohibited in all indoor areas of the hotel, including guest rooms and all public spaces. We have designated smoking areas available outdoors for your convenience.

Unfortunately, pets are not permitted to be brought into Marco Polo Wuhan.

We are delight to welcome families and are pleased to offer a wide range of children's amenities upon request, including baby cots, bathrobes, slippers, toilet seat covers, bed runners, tents, toys, and special toiletries.

Yes, guests under the age of 18 must be accompanied by a parent or legal guardian to check in and stay at the hotel.

Yes, we would be delighted to help you celebrate a special occasion with an elegant room decoration. Please contact our team in advance to discuss your requirements.

To ensure a peaceful and restful environment for all our guests, we kindly request that noise levels be kept to a minimum in guest rooms and corridors, especially during the evening hours.

For the health, safety, and comfort of all our guests, we do not permit food from external restaurants to be brought into the hotel. We invite you to enjoy our in-room dining service instead.

Yes, children are welcome in the Continental Club when accompanied by a parent or guardian. We kindly ask for your consideration of other guests' comfort.