FAQs
Categories
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What is the smoking policy at Marco Polo Wuhan? Are designated smoking areas available?
In compliance with local regulations, smoking is strictly prohibited in all indoor areas of the hotel, including guest rooms and all public spaces. We have designated smoking areas available outdoors for your convenience.
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Is Marco Polo Wuhan a pet-friendly hotel?
Unfortunately, pets are not permitted on the premises Marco Polo Wuhan
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What amenities and facilities are available for families with young children at Marco Polo Wuhan?
We delight in welcoming families and are pleased to offer a wide range of children's amenities upon request, including baby cots, bathrobes, slippers, toilet seat covers, bed runners, tents, toys, and special toiletries.
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Is there a minimum age for guests staying independently without a parent or guardian?
Yes, guests under the age of 18 must be accompanied by a parent or legal guardian to check in and stay at the hotel.
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Can I arrange a room decoration for a birthday, anniversary, or special celebration?
Yes, we would be delighted to help you celebrate a special occasion with an elegant room decoration. Please contact our team in advance to discuss your requirements.
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What is the noise and quiet hours policy at Marco Polo Wuhan?
To ensure a peaceful and restful environment for all our guests, we kindly request that noise levels be kept to a minimum in guest rooms and corridors, especially during the evening hours.
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Are outside food and beverages permitted to be brought into guest rooms?
While we do not permit outside food in our public areas, you are welcome to bring food and beverages to enjoy in the comfort of your private guest room.
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Can children accompany parents in the Continental Club at Marco Polo Wuhan?
Yes, children are welcome in the Continental Club when accompanied by a parent or guardian. We kindly ask for your consideration of other guests' comfort.
