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FAQs

  1. Are outside food and beverages permitted to be brought into guest rooms?

    Yes, you are welcome to bring outside food and beverages into your room. However, please note they are not permitted for consumption within the Continental Club .

  2. Can children accompany parents in the Continental Club at Marco Polo Jinjiang?

    Yes, children are welcome in the Continental Club  when accompanied by a parent or guardian.

  3. Can I arrange a room decoration for a birthday, anniversary, or special celebration?

    Yes, we can provide a simple, elegant room decoration for your special occasion. Please contact us in advance to make arrangements.

  4. Is Marco Polo Jinjiang a pet-friendly hotel?

    We regret that pets are not permitted at Marco Polo Jinjiang. This policy helps us maintain our hygiene and room quality standards for all our guests.

  5. Is there a minimum age for guests staying independently without a parent or guardian?

    Yes, guests under the age of 18 must be accompanied by a parent or legal guardian to check in.

  6. What amenities and facilities are available for families with young children at Marco Polo Jinjiang?

    We are pleased to provide children's toys and special toiletries upon request to make our youngest guests feel welcome.

  7. What is the noise and quiet hours policy at Marco Polo Jinjiang?

    To ensure a comfortable and peaceful environment for all our guests, we kindly ask that you help maintain a quiet atmosphere throughout the hotel during your stay.

  8. What is the smoking policy at Marco Polo Jinjiang? Are designated smoking areas available?

    We offer designated smoking floors for guests who prefer a smoking room. We also have designated public smoking areas located outdoors.