FAQs
Categories
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What is the smoking policy at Marco Polo Xiamen?
In compliance with local regulations, smoking is prohibited in all indoor public areas of the hotel. For the convenience of our guests, we have designated smoking areas available.
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Is Marco Polo Xiamen a pet-friendly hotel?
We regret that pets are not permitted at Marco Polo Xiamen. This policy helps us maintain our hygiene and room quality standards for all our guests.
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What amenities and facilities are available for families with young children at Marco Polo Xiamen?
We delight in welcoming families. In addition to our family-friendly rooms, we are pleased to provide child-sized bathrobes, slippers, and special toiletries to make our youngest guests feel special.
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Is there a minimum age for guests staying independently without a parent or guardian?
Yes, guests must be at least 18 years of age to check in and stay independently.
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Can I arrange a room decoration for a birthday, anniversary, or special celebration?
Yes, we would be delighted to help you celebrate a special occasion with an elegant room decoration. Please contact our team in advance to discuss your requirements.
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What is the noise and quiet hours policy at Marco Polo Xiamen?
To ensure a peaceful and restful environment for all our guests, we kindly request that noise levels be kept to a minimum in guest rooms and corridors, especially during the evening hours.
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Are outside food and beverages permitted to be brought into guest rooms?
Yes, you are welcome to bring outside food and beverages to enjoy in the comfort of your private guest room.
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Can children accompany parents in the Continental Club at Marco Polo Xiamen?
Yes, children are welcome in the Continental Club when accompanied by a parent or guardian. We kindly ask for your consideration of other guests' comfort.
