Latest update:
Smoke-free Policy (Effective 1 September 2025)
3% Hotel Accommodation Tax (Effective 1 January 2025)
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FAQs

  1. What is the smoking policy at Prince Hotel, Hong Kong?

    We are a smoke-free hotel. Smoking is not permitted in guest rooms or any indoor public areas. There is no designated smoking area within the hotel; please contact the Concierge for assistance with nearby options.

  2. Is Prince Hotel, Hong Kong a pet-friendly hotel?

    We regret that pets are not allowed within the hotel premises. We appreciate your understanding.

  3. What are the pet guidelines at Marco Polo Hongkong Hotel, including size or breed restrictions and any applicable fees?

    Unfortunately, pets are not permitted at Marco Polo Hongkong Hotel. This policy helps us maintain a comfortable and allergen-free environment for all our guests.

  4. What amenities and facilities are available for families with young children at Prince Hotel, Hong Kong?

    We are pleased to provide a full range of amenities upon request, including child-sized toothbrushes, shampoo, slippers, and bathrobes. We can also provide baby cots, bed guards, toilet seats, step stools, and bottle sanitisers, subject to availability.

  5. Is there a minimum age for guests staying independently without a parent or guardian?

    Yes, guests must be at least 18 years of age to check in and stay independently.

  6. Can I arrange a room decoration for a birthday, anniversary, or special celebration?

    Yes, we would be delighted to help you celebrate a special occasion. Please contact our Reservations or Front Desk team in advance for assistance with arrangements.

  7. What is the noise and quiet hours policy at Prince Hotel, Hong Kong?

    To ensure a pleasant environment for all, we ask guests to be considerate at all times. Loud music, shouting, and other disruptive behaviour are not permitted. If you experience excessive noise, please contact the Duty Manager immediately.

  8. Are outside food and beverages permitted to be brought into guest rooms?

    Yes, you are welcome to bring outside food and beverages to enjoy in your room. Please note that deliveries must be collected from the Concierge desk.

  9. Can children accompany parents in the Continental Club at Prince Hotel, Hong Kong?

    Yes, children under the age of 13 are welcome in the Continental Club, provided they are accompanied by an adult.