FAQs
Categories
- Top FAQs
- About Marco Polo Hotels
- Location & Getting Here
- Check-in & Check-out
- Room & Suites
- Dining & Restaurants
- Afternoon Tea & Bar
- Spa & Wellness
- Pool & Fitness
- Weddings & Banquets
- Meetings & Events
- Parking
- Reservations & Booking
- Pricing & Payment
- Policies
- Accessibility
- Sustainability
- Concierge & Special Requests
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How can I make my stay more sustainable?
We invite guests to join our efforts to reduce water, energy, and laundry consumption during their stay. Bed linen is refreshed every other day unless you request otherwise, while towels are replaced upon request.
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How does the hotel support more sustainable dining?
Our culinary teams work to reduce environmental impact through responsible sourcing and operational practices. Where possible, this includes sourcing local ingredients, considering sustainable seafood options, using cage-free eggs, monitoring food waste, and selecting more environmentally preferable takeaway packaging.
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How does the hotel reduce single-use plastics in its dining operations?
We work to reduce unnecessary disposable plastic items across our food and beverage operations. Where feasible, we introduce reusable, recyclable or more sustainable alternatives while maintaining food safety, service quality and guest convenience.
