Latest update:
We are currently undergoing a phased renovation from April 13 to October 30, 2026. While Marco Polo Plaza Cebu remains open, some areas are being reimagined. Please note that noise may occur daily from 8:00 AM to 5:00 PM. We appreciate your understanding as we enhance your future experience.
For the comfort and safety of our guests, please note that the jacuzzi and kiddie pool are temporarily unavailable until further notice.
 /  Join
Gallery My Reservations Book Now

FAQs

  1. Where is Marco Polo Plaza Cebu located?

    Marco Polo Plaza, Cebu is nestled in the prestigious Nivel Hills, located at Cebu Veterans Drive, Apas, Cebu City, 6000, The Philippines, offering panoramic views of the city and the sea.

  2. How far is Marco Polo Plaza Cebu from the nearest metro or subway station, and which exit should I use?

    Cebu does not have a metro or subway system. The hotel is best accessed by road, approximately 45–60 minutes by car from the airport. For getting around the city, Grab or taxi services are most convenient, while jeepneys offer a more local experience via nearby hubs like Lahug and IT Park.

  3. Can a taxi, Grab, or ride-hailing service drop me directly at the hotel entrance?

    Yes, certainly. All taxis and ride-hailing services like Grab can conveniently drop you off directly at our main hotel lobby entrance.

  4. Does Marco Polo Plaza Cebu offer a limousine or airport transfer service?

    Yes, the hotel offers a professional airport transfer service for a fee. We recommend booking this service in advance with our concierge team to ensure a seamless arrival experience.

  5. What is the nearest transport station to Marco Polo Plaza Cebu and what is the easiest way to get around the city?

    While Cebu has no train system, the nearest transport hubs are the IT Park Terminal (15–25 mins), Cebu North Bus Terminal (20–30 mins), and Cebu South Bus Terminal (25–40 mins). The most recommended way to get around is by Grab or taxi for point-to-point travel.

  6. How far is Marco Polo Plaza Cebu from key local attractions and the city centre?

    The hotel is approximately a 10-15 minute drive (2.5km) from the city center. Key attractions are also nearby, including the Taoist Temple (3-5 mins), Magellan’s Cross (15-20 mins), Temple of Leah (15-20 mins), and Sirao Garden (25-30 mins).

  7. Is there a complimentary hotel shuttle bus? What is the schedule and where does it go?

    Yes, we provide a complimentary shuttle service to key city destinations. It departs from the hotel at 11:00 AM for Ayala Center Cebu, SM City Cebu, and IT Park. Return trips are scheduled from Ayala at 4:20 PM, SM City at 4:40 PM, and IT Park at 5:15 PM.

  8. Is there an airport express or direct public transport link to the hotel area?

    There is no direct airport express to the hotel. From the airport, we recommend a taxi or Grab for the most direct route (20-30 mins). Alternatively, you can take the MyBus to a key city point like SM City Cebu and then transfer to a taxi.

  9. What are the recommended transportation options to reach Marco Polo Plaza Cebu?

    For a smooth and hassle-free arrival, we recommend arranging transportation directly with the hotel. Taxis and ride-hailing services like Grab are also excellent and readily available options.

  10. What is the best way to get to Marco Polo Plaza Cebu from the airport?

    For a smooth and comfortable arrival, we highly recommend arranging an airport pick-up directly through the hotel. Alternatively, taxis and ride-hailing services such as Grab are readily available at the airport.

  11. What is the official Chinese name of Marco Polo Plaza Cebu and which is the official booking website or channel?

    Our official Chinese name is 宿雾马哥孛罗酒店. For the best rates and offers, we recommend booking directly on our official website: marcopolohotels.com.

  12. Where is the designated pick-up and drop-off point for Uber, Grab, or ride-hailing services at Marco Polo Plaza Cebu?

    The designated pick-up and drop-off point for all ride-hailing services is conveniently located at the hotel's main lobby entrance, also known as the Porte Cochere.