Latest update:
We are currently undergoing a phased renovation from April 13 to October 30, 2026. While Marco Polo Plaza Cebu remains open, some areas are being reimagined. Please note that noise may occur daily from 8:00 AM to 5:00 PM. We appreciate your understanding as we enhance your future experience.
For the comfort and safety of our guests, please note that the jacuzzi and kiddie pool are temporarily unavailable until further notice.
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FAQs

  1. What is the smoking policy at Marco Polo Plaza Cebu?

    To ensure the comfort of all our guests, all our guest rooms are non-smoking. A designated smoking area is conveniently located outdoors near the lobby drop-off point.

  2. Is Marco Polo Plaza Cebu a pet-friendly hotel?

    Yes, Marco Polo Plaza, Cebu is a pet-friendly hotel. We welcome well-behaved cats and dogs, subject to our pet policy guidelines.

  3. What are the pet guidelines at Marco Polo Plaza Cebu, including size or breed restrictions and any applicable fees?

    We welcome up to two cats or dogs per room (up to 20kg and at least 6 months old) with a fee of PHP 2,000 per night, per pet. Pets must be vaccinated, supervised, and leashed in public areas, and are not permitted in restaurants or pool areas. Owners are responsible for all pet essentials.

  4. What amenities and facilities are available for families with young children at Marco Polo Plaza Cebu?

    We delight in welcoming families and offer spacious rooms and a beautiful swimming pool perfect for family fun. Additional children's amenities may be available upon request.

  5. Is there a minimum age for guests staying independently without a parent or guardian?

    Yes, guests must be at least 18 years of age to check in and stay independently. Any guests below 18 must be accompanied by a parent or legal guardian.

  6. Can I arrange a room decoration for a birthday, anniversary, or special celebration?

    Yes, we would be delighted to help you celebrate a special occasion. Room decorations can be arranged upon request, subject to availability and applicable charges.

  7. What is the noise and quiet hours policy at Marco Polo Plaza Cebu?

    To ensure a peaceful and restful environment for all our guests, we observe quiet hours throughout the hotel starting from 10:00 PM each evening.

  8. Are outside food and beverages permitted to be brought into guest rooms?

    Yes, you are welcome to bring minimal quantities of outside food and beverages into your room. Please be aware that bulk or tray orders may be subject to a corkage fee.