Latest update:
We are currently undergoing a phased renovation from April 13 to October 30, 2026. While Marco Polo Plaza Cebu remains open, some areas are being reimagined. Please note that noise may occur daily from 8:00 AM to 5:00 PM. We appreciate your understanding as we enhance your future experience.
For the comfort and safety of our guests, please note that the jacuzzi and kiddie pool are temporarily unavailable until further notice.
 /  Join
Gallery My Reservations Book Now

FAQs

  1. Are accessible rooms available at Marco Polo Plaza Cebu?

    Yes, we have specially designed accessible rooms available. We recommend booking in advance to ensure availability for your stay.

  2. Is Marco Polo Plaza Cebu wheelchair accessible throughout the property, including restaurants and event spaces?

    Yes, most areas of our hotel, including the main public spaces, restaurants, and event venues, are designed to be wheelchair accessible.

  3. Are accessible bathrooms with roll-in showers or grab rails available?

    Yes, our accessible guest rooms feature specially adapted bathrooms with grab bars and adequate space for maneuverability, ensuring a safe and comfortable experience.

  4. What accessibility assistance or special arrangements can the hotel prepare in advance for guests with specific needs?

    We can provide wheelchair assistance (subject to availability) and designated parking. Our key areas feature ramps, and elevators provide access to all floors. We recommend informing us of your needs in advance so we can best prepare for your arrival.

  5. Do Marco Polo Hotels properties in the Philippines provide PWD (Persons with Disability) discounts?

    Yes, in accordance with Philippine law (RA 10754), eligible guests with a valid PWD ID will receive a 20% discount and VAT exemption on qualified services. If a promotion is active, the guest may choose whichever discount is higher, as they cannot be combined.