Latest update:

FAQs

  1. Are accessible rooms available at Marco Polo Hongkong Hotel?

    While we do not have specific rooms designated as 'accessible,' our hotel is designed with accessibility in mind, with fully wheelchair-accessible public areas. Our team is also available 24/7 to provide any personal assistance to ensure your comfort.

  2. Is Marco Polo Hongkong Hotel wheelchair accessible throughout the property, including restaurants and event spaces?

    Yes, our hotel is designed to be wheelchair accessible, including main entrances, public areas, restaurants, and event spaces, ensuring a comfortable experience for all guests.

  3. Are accessible bathrooms with roll-in showers or grab rails available?

    While our bathrooms do not have specific accessibility features, our public areas are fully wheelchair accessible, and our team is available 24/7 to provide any personal assistance you may need during your stay.

  4. What accessibility assistance or special arrangements can the hotel prepare in advance for guests with specific needs?

    We are committed to an accessible stay for all. We can provide a portable shower chair, pre-assign a suitable room, book wheelchair-accessible vehicles, and assist with equipment rentals. Please notify us of your needs in advance.