FAQs

We offer a wide selection of rooms and suites, including: Superior Room, Deluxe Room, Premier Room, Superior Suite, the Gateway Suite, and rooms with Continental Club access. For families, we have Superior Connecting Family Room.

 

Experience comfort in our Superior Rooms designed for a cosy and well-appointed stay. Opt for our Deluxe Rooms for additional space and enhanced bathroom features for ultimate relaxation. Elevate your stay with our Premier Rooms offering generous layouts and separate living areas, perfect for families or longer visits. Finally, indulge in our expansive Suites, boasting premium services and captivating city or harbour views.

The Continental Club is our exclusive lounge offering personalised service and comfort. Guests enjoy privileges including private check-in/check-out, daily breakfast, all-day refreshments, evening cocktails, dedicated concierge services, and complimentary laundry for up to three items per stay.

 

The Continental Club is open daily from 7am to 11pm. We serve a buffet breakfast complemented by an à la carte menu, offer coffee, tea, and light refreshments throughout the day, and serve canapés and drinks during our evening cocktail hours.

 

Our bed dimensions are as follows: King Bed (1.8m x 1.9m), Queen Bed  (1.5m x 1.9m), Twin Bed (1.3m x 1.9m), and Extra Bed (0.95m x 1.9m).

Yes, baby cots are available upon request, subject to availability. We recommend contacting us in advance to arrange one for your stay.

Yes, an extra bed can be arranged in selected room types. The charge is HK$400 per night, plus a 10% service charge and any applicable government taxes.

Yes, we can. You may book a Superior Connecting Family Room directly through our website. For other room types, we would be pleased to note your request; however, all connecting room arrangements are subject to availability upon arrival.
 

Yes, complimentary high-speed Wi-Fi is available throughout the hotel for all guests, including in all guest rooms and public areas.

All our guest rooms are equipped with a wide selection of local and international TV channels for your entertainment.

Our rooms do not feature a stocked minibar. However, for your convenience, we provide a mini-fridge and complimentary bottled water in all rooms. Guests are also welcome to purchase refreshments from our restaurants and lounge.

All guest rooms feature a bathtub, while selected room categories also include a separate walk-in shower. If you have a specific preference, please contact our team.

Yes, hypoallergenic pillows are available upon request. To help us prepare for your arrival, we kindly ask that you notify us in advance.

Yes, daily housekeeping is included for all standard stays. Please note that some long-stay packages may follow a different housekeeping schedule.

Yes, all guest rooms are equipped with a dedicated writing desk for your convenience. For guests requiring additional workspace, our Suites and Continental Club Rooms offer enhanced work areas.